At Infesta Solutions the goal is to become India's leading and most trusted Medical Transcription Company, providing quality and world-class transcription service 24x7. We believe in growing everyday. Infesta Solutions is a customer driven Company which uses the power of day to day changing technology to provide solutions that are cost-effective and customer -friendly. We see growth as our inherent strength, encompassing the willingness to learn.
The QUALITY is the single most important criterion in this business, next to turn-around-time (TAT), and this has become a passion for us. In order to achieve this on a consistent basis, we have recruited a team of trained and experienced Medical Transcriptionists as well as Proofreaders in our company. We believe that thorough medical knowledge/expertise significantly enhances the quality of the final product delivered. We have maintained low infrastructure costs. Because of this, we are able to pay our employees very well and are in a position to demand high quality work in return. We also have in-house training in progress. We are focused on training the next generation Medical Transcriptionists.
We are proud to say that we have been able provide very high quality transcription work consistently. We work round the clock and prioritize the work based on turn-around-time and clients requirement, depending on the agreement with the client.
Customer Delight! It is this ingredient that has motivated Infesta Solutions to continuously improve the quality of services and exceed customer expectations. Customer service, satisfaction, and retention are critical to our company. Customer feedback has proven that Infesta solutions has substantiated its status as an outsourcing solutions provider, integrating all back office operations for Health Care Organizations.
Our company enables its customers to develop their overall business strategies, reengineer processes to improve cash flow, and develop plans for consolidating clinical and administrative systems across all locations. These integrated back office operations not only help companies improve volumes, revenues and margins, but also improve on existing processes. Customer satisfaction is a top priority.
We started off with Data Entry process in the year 2008 and then started growing business and moved to Medical Transcription Business as our main line of business (LOB).
If you have any further queries, please feel free to contact us we would be delighted to provide more information on this matter. We assure you the best of our services at all times.
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